Business HoursAM: 9:00 AM - PM: 24:00 Please Contact the Lighting Customer Service
Wholesale Instructions: 1. Regarding packaging - all products are packaged in 0PP/sealed bags + bubble wrap. If you have special requirements, please contact customer service.2. Regarding shipping - orders will be shipped within 24 hours if the warehouse has stock available. If there is no stock, please communicate with customer service for the shipping time. 3. Regarding express delivery - the default carriers are Suer, Shentong, Zhongtong, Yuantong, Yunda, etc.In addition, remote areas include Xinjiang, Inner Mongolia, Tibet, Qinghai, and Ningxia. For shipments via EMS or SF Express, a shipping fee difference will need to be paid. If you have special requests, please inform customer service or leave a message in the comments section. 4. Regarding customization - Regarding customized products, since our company mainly deals in wholesale of ready-made goods, new products undergo a three-month (or half-year) market test. If the sales volume is lower than the company's expectations, the products will be removed from the market. If you need these products, you can contact customer service for customization! 5. Regarding discounts - the manufacturer's direct wholesale margins are very thin, our discount principle is: large quantities mean better prices. 6. Regarding color differences - all images of our company are taken from actual products. Due to differences in monitor settings and individual perceptions of color, color differences are unavoidable and the actual product received shall be considered the standard. 7. After-sales Guarantee - We treat every customer with sincerity. All our products are made of 316L or 304 stainless steel. We offer factory wholesale with minimal profit margins and promise a 7-day no-reason return policy if you are not satisfied. If you encounter any quality issues within seven days of receiving the product, please contact customer service, and we will definitely give you a satisfactory response.
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